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Monday, February 25, 2013

The Portman

 
 
 

The
 Portman
 Hotel
 Company
 

 
 

September
 6th,
 2012
  Amin
 Khairy
 
 
 
 

Problem:
 
  Portman
 wants
 to
 position
 itself
 as
 a
 unique
 luxury
 hotel,
 providing
 a
 revolutionary
  conception
 of
  leaf node
 service
 by
 bringing
 the
 Asian
 standards
 of
 hospitality
 to
 the
 US.
 Portman
 was
 competing
  with
 San
 Franciscos
 finest
 luxury
 hotels
 and
 more
 directly
 with
 two
  pertly
 opened
 Hotels:
 the
  Mandarin
 and
 Nikko,
 who
 were
 also
 trying
 to
 imitate
 the
 Asian
 way
 of
 guest
 service.
 The
 problem
  was
 that
 the
 Portman
 needed
 to
 keep
 it
 prices
  belligerent
 and
 needed
 to
 efficiently
 manage
 its
  costs
 to
 do
 so,
  mend
 introducing
 a
 fairly
 new
 job
 design
 to
 the
 marketplace.
 
 The
 Portman
  introduced
 a
 new
 job
 title
 known
 as
  in-personized
 valet.

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  Analysis:
 
  The
 personal
 valet
 service
 and
 the
 no
 rules
 concept
 is
 the
 strategy
 Portman
 implemented
 in
  hunting lodge
 to
 differentiate
 themselves
 from
 competitors.
 Portman
  desire
 to
 maximize
 service
 and
  minimize
 management
 overhead
 by
 creating
 a
 new
 job
 design
 that
 would
 require
 employees
 to
  bundle
 out
 several
 tasks
 (cleaning,
 ironing..etc)
 instead
 of
 the
 traditional
 job
 stipulation
 other
  hotel
 employees
 are
 used
 to.
 
 In
 order
 for
 the
 personal
 valets
 to
 succeed
 employees
 would
 have...If you want to get a full essay, order it on our website: Orderessay



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